Exchange Sync Error with Work Emails on Phone

[flossie]

I had my phone sync with Outlook to allow me access to work emails from my HTC Desire. This was working fine until Friday. I now get error messages saying 'Exchange Sync Error - Please Update Your Password'.

I have tried changing my password on the settings it takes me to, and tried to put the numerical pin number in (i prefer pin to password) but it's the same thing.

Does anybody have any advice? Do i need to contact IS in work, or go to the Vodafone shop to sort out? It's frustrating as I am on site all this week and wanted to keep track of emails as they come through.

Thanks,

Floss.

PS - I am not the most technologically minded person, so please use laymans terms!

 

[percx]

Hi Flossie.

Did you resolve this issue as it sounds exactly the same as a problem I am having. If you did resolve it, what did you need to do.

Thanks.