T
tanyad
Guest
Can someone please advise if the above bill sounds even remotely right for a 1 bed apartment? I'm located in a two storey building, above a vacant crèche with another vacant 1 bed apartment next door to me. Therefore I'm the only person living in the building. I have storage heating which I rarely use, as I have floor to ceiling windows which creates immense heat (so much so, it's unbearable at times)!
I transferred over the ESB bill when I moved in beginning of July 09. Each time I received a bill, I rang with a meter reading. The bills I was paying were anywhere between €30 (summer) - €130 (winter). I'm not there during the day, and use washing machine/dishwasher once a week. Immersion is on for an hour a day maximum, some days/weekends not at all as I'm not always home. For the first four months, I didn't need heat (due to windows) then when I turned on the storage heating in Nov, I discovered they didn't work. I rang the builder who said it wasn't his problem, that the ESB must have mixed up the wiring with the vacant apartment next door. Called ESB who came out, went through all wiring, and confirmed they fixed everything. I eventually got heat end of Nov, only to turn them off permanently in Feb. In January, I rang the ESB to give meter reading only to discover someone switched the stickers around which identified the two apartments. Rang builder who said it must have been the management co but he believed the meters were mixed up, management co. said it must have been ESB. Rang ESB who knew nothing but I complained that something was seriously wrong and called them out yet again. Finally it was discovered the meters were mixed up on the 24th March 10, it wasn't just the stickers that were changed (by who I still don't know), and that the whole input & output connections were completely crossed over.
Due to the meter mix-up, logically speaking all bills I've paid up to 24th March 2010 were for an empty apartment which is an impossibility! In the last four days, I've received a bill confirming I was in credit of €150, then a day later I got another bill saying I owed them €57 (after deducting the credit) and now I've got a bill for a massive €1,517. I rang ESB yet again who confirmed they had to go back to the beginning (ie beginning of July when I moved in). They have no idea of the meter readings of when I moved in or make no sense in arriving to this figure. €1,517 works out at €313 bi-monthly bills I should have been paying since I moved into a 1 bed apartment for the past 10 months.
I would appreciate everyone and anyone's thoughts on this. I have an appointment with my local TD on Monday (words I never thought I'd say) as I have no choice now or no other route to go down. I am at a complete loss here and can get no help from anyone, therefore I would appreciate all thoughts and advice.....
I transferred over the ESB bill when I moved in beginning of July 09. Each time I received a bill, I rang with a meter reading. The bills I was paying were anywhere between €30 (summer) - €130 (winter). I'm not there during the day, and use washing machine/dishwasher once a week. Immersion is on for an hour a day maximum, some days/weekends not at all as I'm not always home. For the first four months, I didn't need heat (due to windows) then when I turned on the storage heating in Nov, I discovered they didn't work. I rang the builder who said it wasn't his problem, that the ESB must have mixed up the wiring with the vacant apartment next door. Called ESB who came out, went through all wiring, and confirmed they fixed everything. I eventually got heat end of Nov, only to turn them off permanently in Feb. In January, I rang the ESB to give meter reading only to discover someone switched the stickers around which identified the two apartments. Rang builder who said it must have been the management co but he believed the meters were mixed up, management co. said it must have been ESB. Rang ESB who knew nothing but I complained that something was seriously wrong and called them out yet again. Finally it was discovered the meters were mixed up on the 24th March 10, it wasn't just the stickers that were changed (by who I still don't know), and that the whole input & output connections were completely crossed over.
Due to the meter mix-up, logically speaking all bills I've paid up to 24th March 2010 were for an empty apartment which is an impossibility! In the last four days, I've received a bill confirming I was in credit of €150, then a day later I got another bill saying I owed them €57 (after deducting the credit) and now I've got a bill for a massive €1,517. I rang ESB yet again who confirmed they had to go back to the beginning (ie beginning of July when I moved in). They have no idea of the meter readings of when I moved in or make no sense in arriving to this figure. €1,517 works out at €313 bi-monthly bills I should have been paying since I moved into a 1 bed apartment for the past 10 months.
I would appreciate everyone and anyone's thoughts on this. I have an appointment with my local TD on Monday (words I never thought I'd say) as I have no choice now or no other route to go down. I am at a complete loss here and can get no help from anyone, therefore I would appreciate all thoughts and advice.....