EOY balance statements from PTSB proving impossible - help

Horatio

Registered User
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Hi Folks,
I need to get eoy (balance on 31 December) balance statements for my bank accounts to provide for tax purposes. I have attended my local branch on 2 occasions to request these.
On the first occasion they did not fulfil the request.
On the second occasion they sent out a record of all transactions for the years in question but failed to provide the balances on 31 December of each year despite this requirement being explicitly spelled out during the request meeting in branch.

I'd appreciate your advice on how I might go about getting the documents in question. It is not unreasonable to request the closing balance in your accounts on 31 December each year, right? I have done this with other banks & financial institutions no problem at all.


Appreciate your advice...
 
Assuming this is for tax year 2019
  • take the first statement issued in 2020
  • treat the closing balance for the last entry in 2019 as your closing balance on 31st Dec.
Or have they not provided any proper statements at all?
 
It's for several years.

I'll take a look at my records but I suspect I either don't have them or they have other transaction details too.
Thanks for taking the time to reply.
 
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