M
moneystuff
Guest
I recently had to make a claim on an engagement ring through my BOI home insurance policy and I'm having some problems with the people from GABRobins who are handling the claim.
can anyone tell me:
1. are they obliged to pay out according to the valuation of the ring or to the amount i paid for it?
2. As I paid in sterling, and the exhange rate changed since I bought it, they are insisting on using todays (less favourable) exhange rate to come up with the amount in euros, on the grounds that it what I will pay to replace it today.
3. are they entitled to keep the ring if they pay me the purchase price?
many thanks for any help..
can anyone tell me:
1. are they obliged to pay out according to the valuation of the ring or to the amount i paid for it?
2. As I paid in sterling, and the exhange rate changed since I bought it, they are insisting on using todays (less favourable) exhange rate to come up with the amount in euros, on the grounds that it what I will pay to replace it today.
3. are they entitled to keep the ring if they pay me the purchase price?
many thanks for any help..