C
CarcassGirl
Guest
Hi Folks, I am new to this forum so forgive me if I am posting in the wrong place!
Has anyone had any dealings with EIC before?
I am very angry with them. Bord Gais passed my debt to them, it was a small debt of e130 but I was unable to pay it. I went to MABS and they suggested I make an offer of e50 as a final payment to close the account. Which I did and they agreed, I double checked at the time of the call and they said yes, the matter is now closed you won't hear from us again. However I then received a letter from Bord Gais saying I still owed e80. I phoned EIC and they said that they never agreed to a full and final payment of e50. I suggested they listen to the taped phonecall from the day I made the agreement with them. They said they did and tried to manipulate my words to sound like something else. It sounds to me like some there made a mistake and now they are trying to cover their arses?
Has anyone had any similar issues with them? Any advice as what to do here?
Has anyone had any dealings with EIC before?
I am very angry with them. Bord Gais passed my debt to them, it was a small debt of e130 but I was unable to pay it. I went to MABS and they suggested I make an offer of e50 as a final payment to close the account. Which I did and they agreed, I double checked at the time of the call and they said yes, the matter is now closed you won't hear from us again. However I then received a letter from Bord Gais saying I still owed e80. I phoned EIC and they said that they never agreed to a full and final payment of e50. I suggested they listen to the taped phonecall from the day I made the agreement with them. They said they did and tried to manipulate my words to sound like something else. It sounds to me like some there made a mistake and now they are trying to cover their arses?
Has anyone had any similar issues with them? Any advice as what to do here?