Electricity Bill during Storm Eowyn (Estimated usage when no power)

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losttheplot

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Just received latest electricity bill from Bord Gais. We have a smart meter. At the end of the bill there is a graph showing usage (Daily usage for the last 57). The blue bars are 'Estimated'. The highlighted ones are for when there was no power due to storm Eowyn. It seems as they detected zero usage, so an estimate was used.

I've contacted them to see will this be corrected. I'd imagine zero usage is probably flagged as a reading error and an estimate used. I've cross checked with the ESB Network site (top graphs), Saturday is reasonably correct but Friday is way higher.

 

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Is your total usage also wrong, or just the daily amounts?

Your current meter reading is still correct, so if it spanned a full month you are charged the right amount. Just not allocated correctly by day.
 
Corola said:
Your current meter reading is still correct
Click to expand...

You will probably find the electrical supplier no longer provides a 'Meter Reading'. So it is impossible to cross check their calculations with actual/estimated reading.
 
They can check when their actual reading resumed on Sunday that it accounts for the low usage on Fri-Sat.
 
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With Smart Tarriffs it's not just the total units used, the time of day they were used is important as the rates are different.
 
losttheplot said:
With Smart Tarriffs it's not just the total units used
Click to expand...

They are not giving the meter totals, just the total units used in the billing period. Despite their documentation saying otherwise.
Thus is it is not possible to properly reconcile the bills.
 
What diff does it make if they over estimated usage on a given day (during storm). Just give them actual reading?
 
Towger said:
They are not giving the meter totals, just the total units used in the billing period.
Click to expand...
Depends on your supplier. Flogas give the Day, Night and Peak meter readings.

losttheplot said:
With Smart Tarriffs it's not just the total units used, the time of day they were used is important as the rates are different.
Click to expand...
The meter for each period runs separately so the usage will still be correct.

How to read your smart meter | FAQ

We give a breakdown of how to read your smart meter.
www.bordgaisenergy.ie
 
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