we have just moved into a new house. we have a triton electric shower. on using this the water is just about lukewarm/cold even though the temperature is turned up to the max. the water pressure is fine, it is just the heat that is the problem. there is never any other water being used in the house when this is on either so not sure re this
Is the shower tank fed or mains fed?
If it is mains fed then your water pressure could be too high for the shower.
Check the shower manual - should be available on the web and get your builder to ensure the water pressure is not too high
Basically what the temperature regulator on an electric shower does is control the speed of the water pump - the hotter the setting the slower the pump runs thereby allowing the medium (water) to pick up greater heat transfer from the heating coil.
If the water pressure is too high though, this will obviously not work.
What can often happen is that the water will be scalding no matter what the setting and then after a few minutes the water goes cold.
This is caused by a faulty pump, not pumping the water quickly enough and thereby giving very hot water - Then the heating element cuts out as a safety measure and you have cold water.