I took a 2 months Broadband free trial early this month, when I registered I was told its free for 2 months... I got the modem from them & when I tried it didn't work since DSL is NOT Enabled in my landline. I asked them to Enable it, then it worked. I got a Bill yesterday it shows 81 Euros charged for Enabling the DSL.
It seems to me its wrong and illegal to charge me 81 Euros to Enable DSL since I can't use Broadband without Enabling it. I can not see any information in their website saying DSL enabling involves any charge.
Just I am wondering any one come across this before? Is it worth make a complaint?
Thanks
Joel
It seems to me its wrong and illegal to charge me 81 Euros to Enable DSL since I can't use Broadband without Enabling it. I can not see any information in their website saying DSL enabling involves any charge.
Just I am wondering any one come across this before? Is it worth make a complaint?
Thanks
Joel