Hi All,
I recently installed Eircom Broadband at home. While I have no complaints with the actual BB service - I do have a problem now with my telephone line. The line is permanently distorted with an audible crackling / frying sound. I applied filters onto all telephone sockets around the house but this has only helped marginally. I am now at the stage where I call the caller back from a mobile the noise is so bad.
I did not have any disturbance on the line before the BB was installed. I rang BB Tech Support to be told that an engineer is available to call out to check but if BB is not at fault then I am liable for his bill. I was also told that it was unlikely that BB is causing the problem.
Has anyone else experienced this problem?
All replies appreciated.
Igora
I recently installed Eircom Broadband at home. While I have no complaints with the actual BB service - I do have a problem now with my telephone line. The line is permanently distorted with an audible crackling / frying sound. I applied filters onto all telephone sockets around the house but this has only helped marginally. I am now at the stage where I call the caller back from a mobile the noise is so bad.
I did not have any disturbance on the line before the BB was installed. I rang BB Tech Support to be told that an engineer is available to call out to check but if BB is not at fault then I am liable for his bill. I was also told that it was unlikely that BB is causing the problem.
Has anyone else experienced this problem?
All replies appreciated.
Igora