For better or worse, I have an Eazy Pass account.
www.eazypass.ie
I have been trying to login to my online account for the last two weeks to no avail. Each time I get an error message and am told to contact customer service. I can assure you that both my account number and password are correct, so there should be no problem logging in. Has anyone else tried logging in to their Eazy Pass account?
When I then fill in the online customer service form and click "Send" I get a message saying: "Your message could not be sent. Please try again later." Incredible! In nearly 10 years of filling in these forms this has never happened to me. Has anyone else tried this?
Finally, the 1890 67 67 68 helpline number would appear to be disconnected. It certainly doesn't sound engaged. Try it.
So, for the last half hour I have been on hold with their "dialling from abroad" number 01-861 3200. I'm not expecting to have the call taken any time soon.
I have been on to the National Consumer Agency and, amazingly, these companies are not regulated by any organization. e.g. The National Roads Authority. Once they successfully apply for their licence, that's it. Only in Ireland could this happen. Is it any wonder there are so many of them?
I would love to hear the experiences of others on this issue.
Thanks.
D.
ps. Cross posted on Car and Motoring Issues. Please delete as appropriate.
www.eazypass.ie
I have been trying to login to my online account for the last two weeks to no avail. Each time I get an error message and am told to contact customer service. I can assure you that both my account number and password are correct, so there should be no problem logging in. Has anyone else tried logging in to their Eazy Pass account?
When I then fill in the online customer service form and click "Send" I get a message saying: "Your message could not be sent. Please try again later." Incredible! In nearly 10 years of filling in these forms this has never happened to me. Has anyone else tried this?
Finally, the 1890 67 67 68 helpline number would appear to be disconnected. It certainly doesn't sound engaged. Try it.
So, for the last half hour I have been on hold with their "dialling from abroad" number 01-861 3200. I'm not expecting to have the call taken any time soon.
I have been on to the National Consumer Agency and, amazingly, these companies are not regulated by any organization. e.g. The National Roads Authority. Once they successfully apply for their licence, that's it. Only in Ireland could this happen. Is it any wonder there are so many of them?
I would love to hear the experiences of others on this issue.
Thanks.
D.
ps. Cross posted on Car and Motoring Issues. Please delete as appropriate.
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