i was in a coffee shop one time where three ladies came in,one had a cappochino,the second a coffee and the third boiled water,the propritor charged the lady with the boiled water,well a row developed,the customer said she had a cheek to charge for water,and it was pure greed,and she would report her to the athorities,mmmm,dont think anything became of it as the buisness is still going strong,there providing a service and it must be paid for,sorry i tend to go on........