I have a lump sum due to me in the next few weeks and in the current economic climate etc it seems I could do a lot worse with this money than to use it to clear my mortgage. The outstanding balance on the mortgage is about €36k. I know I will need to contact the lender to find out the "redemption value" but my query is this: is this "redemption value" open to negotiation/ is there any room for haggling, or would I just be wasting my time? I ask this particularly in the light of having previously had a complaint against the bank in question upheld by the financial regulator in the past. The bank in question was found to be "guilty" of maladministration. I think I'd quite like the idea of haggling with the local bank manager! Any thoughts?