dvd on gateway desktop

T

techman

Registered User
Messages
307
I have an old Gateway Desktop - Win98.

I cannot play any DVD's.

The DVD drive is listed in Device Manager - no excalamation marks etc.
I have the DVD software installed-CyberLink DVD.

CD's play in the drive but it just stalls when you insert a DVD.

Any idea?
 
I haven't tried that Clubman.

I haven't got any DVD-ROM's.

I'll get mt hands on one and try it and see.

What could the problem be?
 
Are you sure it's a DVD drive at all? Have you ever played a DVD on it before?
 
extopia said:
Are you sure it's a DVD drive at all? Have you ever played a DVD on it before?
Click to expand...

Extopia could have a point - I didn't think PCs came as standard with DVD drives 7 years ago.

You could always take the cover off and see what is written on the drive...
 
It is a DVD drive.

DVD on front of drive.

And, yes there are 1998 PC's with DVD drives - I have another DELL purchased in 1998 with a DVD drive.
 
I'd be inclined to open up the PC and check the make/model of the device, verify that it is indeed a DVD player and then search for the latest drivers and firmware to make sure that everything is up to date.
 
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