Dress instructions say dry clean but this causes problems-rights?

K

kd1964

Registered User
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98
hi. I purchased a two piece dress two months ago for 350.00. I got it drycleaned after one wear and the top part had shrunk to nothing and all of the beading disappeared. the shop gave me a replacemnt top, instructions were to dryclean but store advised me not to dryclean the replacement.. whats my rights here. I didnt pay 350 for a dress that I can only wear once.
I now have a top at home which need to be cleaned but i know its going to be ruined if i dryclean it. store advised soaking in lukewarm water but that wont remove stains and beading is glued on so that will be removed.
Have i any comebackk from the store.
thanks in advance
 
Re: 350 Wasted On Night Out

If the instructions are dry clean and that doesn't work and they advise you not to do so then it sounds like the goods may not be of merchantable quality in which case you may be entitled to a full refund. Check out the [broken link removed] and websites for more information on your statutory rights. If it comes to it then there's always the .
 
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