Do Well-Heeled Clients Sulk Off When Their FA Says No ?

trajan

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I'm unsure as to which sub-forum matters relating to financial adviser etiquette should be place in, so I put this here for the time being.

Picture the scene of a financial adviser's comfortable though reasonably modest client-consultation office.

In strides Mr/Ms Notable. Courtesies are exchanged and the client quickly gets down to the nub of their immediate issue - whether they can manage to buy a more expensive seafront house as their true "forever home". A price is mentioned for the house in question. Rather than wait for the inevitable follow-up signalled by the FA's eyebrows, the client says that the auctioneer has assured them that this is a "firm" guide price.

Now, the FA know the client's means and expenses intimately after near 10 years of active management. A few years back while their career in sport/supermodelling was on the boil this would have been a straight "go". Those days are gone however and the FA knows well that this client cannot service the likely mortgage on such a house, never mind the personalised refurbishments wealthy people tend to indulge in.

Yet the FA also know their client. So the FA affects an air of wrestling with a complexity, having to check the "exact figures and trends" on their client's many investments and accounts and launches a huge Percy Montgomery kick for touch: please give me a few days and I'll see how things are.

Of course that kick for touch will only delay the inevitable. The client will likely read it as a sign that the new house plan is on. But - bearing in mind that FAs depend on a limited number of wealthy people for their anchor clientele - do FAs really fear that a straight "No!" to a well-to-do client going beyond their means will inevitably result in that client dumping them as their FA ? Are FAs in this situation going to act like salesmen with a poor customer and try to guide them round to something that they can afford ?
 
Do people really go to a financial advisor and ask them if they can afford a house? I doubt it.

In particular , I doubt that the couple you portray, ask for such advice.

They decide to buy the house.
They ask a mortgage broker if they can get a mortgage.
They tell the FA to liquidate their investments.

If someone does go to a Financial Advisor seeking such advice, most FAs would tell them that they can't afford it. Or would point out the risks.
 
If someone does go to a Financial Advisor seeking such advice, most FAs would tell them that they can't afford it. Or would point out the risks.

Or else follow JFK's verdict after Ethel returned to the dinner table after sobbing off when Joe complained of her lavish spending on her family:

"Cheer up, kid. We've all decided that Dad's gonna have to work a lot harder!"
 
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