Hi all. I've recently returned a Liteon HDD DVD recorder to Dixons. It was in the 11 month of the warranty and had major problems recently although it has given me some minor problems before. Reading their returns policy I thought I was entitled to a refund or at least a replacement by a equivalent but more reliable brand but they insist on sending it for repair.
This particular brand is very buggy and has not been sold by dixons for a while now (6 months or so.) Should I push for refund/replacement or will I have to put up with a repaired (don't think this is possible) machine. Also if it is repaired I will be covered by warranty for three months only and I can envisage it working ok for a few months and going belly up again leaving me with nothing.
Thoughts appreciated.
This particular brand is very buggy and has not been sold by dixons for a while now (6 months or so.) Should I push for refund/replacement or will I have to put up with a repaired (don't think this is possible) machine. Also if it is repaired I will be covered by warranty for three months only and I can envisage it working ok for a few months and going belly up again leaving me with nothing.
Thoughts appreciated.