B
bonzer1again
Guest
Hi,
I have a loan with my credit union and every month, the 27th, I pay a direct debit to the credit union. I have noticed on my statement that the date that the money I transfer over to the credit union varies from month to month sometimes not being credited until the 7th. I asked at my credit union and apparently the transaction arrives each month at the same time but it then has to be manually credited to my account. As a result of this each month the interest on my loan varies according to when my account is credited. My question is this should the credit union be lodging the money the day they receive it and if they don't should the interest im paying be adjusted for the lateness of their crediting of my account..I'm really looking for some type of document or set of guidelines that i can bring with me to the credit union as I want to have this out with them...If they are in the wrong that is. Thanks!!!
I have a loan with my credit union and every month, the 27th, I pay a direct debit to the credit union. I have noticed on my statement that the date that the money I transfer over to the credit union varies from month to month sometimes not being credited until the 7th. I asked at my credit union and apparently the transaction arrives each month at the same time but it then has to be manually credited to my account. As a result of this each month the interest on my loan varies according to when my account is credited. My question is this should the credit union be lodging the money the day they receive it and if they don't should the interest im paying be adjusted for the lateness of their crediting of my account..I'm really looking for some type of document or set of guidelines that i can bring with me to the credit union as I want to have this out with them...If they are in the wrong that is. Thanks!!!