Sophia2457
Registered User
- Messages
- 121
Hi
Just bought a new Dimension 5150 from Dell about a month ago. Using eircom dial-up and worked fine for 2 weeks, then since the night of the bad storm (when I was on the net) the connection drops after about 15 mins and I have to dial up again. Really frustrating!! And it's not the idle-time thing kicking in cos i could be in the middle of booking hotel rooms as I was last night - took three goes to complete it!
Dell say the internal modem must have been damaged and want me to buy a new one for €70 - not covered under warranty as storm is 'act of god'. Eircom say it's not their problem. I've done a virus scan and the pc seems clean.
Can anyone give me any advice? I'm totally un-techie so these people could be telling me anything and I've no way of knowing what's the truth.
Much appreciated!
Just bought a new Dimension 5150 from Dell about a month ago. Using eircom dial-up and worked fine for 2 weeks, then since the night of the bad storm (when I was on the net) the connection drops after about 15 mins and I have to dial up again. Really frustrating!! And it's not the idle-time thing kicking in cos i could be in the middle of booking hotel rooms as I was last night - took three goes to complete it!
Dell say the internal modem must have been damaged and want me to buy a new one for €70 - not covered under warranty as storm is 'act of god'. Eircom say it's not their problem. I've done a virus scan and the pc seems clean.
Can anyone give me any advice? I'm totally un-techie so these people could be telling me anything and I've no way of knowing what's the truth.
Much appreciated!