Could well be that the battery, power supply are dead or the power supply connector or electronics are damaged.I can't even turn
it on.
The Small Claims Court only deals with consumer to business issues - this seems to be a business (to business) purchase so would fall outside of their remit. And it costs [broken link removed] not €20 to file a SCC claim.the chap then said if the company gives you grief you can take a claim against them to the small claims court. this can be done on-line and costs €20. most things are settled before going to court.
I don't think so. If it's a business purchase then they will not deal with it. Whose name is on the invoice - an individual's or the business's?Does the fact that we a not a Ltd
company matter re the SCC?
Why not persist in trying to get onto Dell support before second guessing their response to your enquiry?We have bought all our other pc's with dell, can I expect any favours
from them because of this? (not holding my breath!!!)
The battery isn't the problem, replaced it and tried
two different mains adaptors.
while you're on about laptops, my dads is about 14 months old and last week it started not seeing the harddrive. when you boot it says it cannot see the hard drive. the dell guy on the phone said to take out the harddrive and put it back in which i did and it still doesn't work. he says i'll need a new drive at 250e or there abouts. my question is, can i get a generic drive from someone like komplett or do i HAVE to get the dell one at the price mentioned.
Well at least they're more comfortable than tenterhooks!i'm on tender hooks here.
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