jonnykerry
Registered User
- Messages
- 39
Hi all, long story short I ordered 75×15kg of wood pellets on Tuesday for delivery today from a supplier in Cork. The total for the 75 bags inc delivery was 400 euro payed by debit card on the phone. The delivery was dropped to my house while I was not home today. On my return I removed the several layers of wrapping and discovered there is only 54 bags on the pallet. So 112 euros worth or 21 bags of my order was missing. I contacted the supplier and he swore blind he packed it himself and there was 75 bags. Ive rang several times and just getting a run around. I've stated that I did not sign for the delivery and that they need to sort out the remaining balance or refund me which they will not. Any advise much appreciated. I know its not a pile of money just the princple.