The FSPO won't deal with it until a final response letter is first obtained from the pension provider.I think you put in a formal complaint to the HSE and advise them that you are also referring your case to the Financial Services Ombudsman.
Write a letter saying you are making a complaint, are being deprived of financial rights, and next step will be FPSO. It should get things moving.I think you put in a formal complaint to the HSE and advise them that you are also referring your case to the Financial Services Ombudsman.
Internal Disputes ResolutionWhat does IDR stand for ?
The Pensions Authority is not competent to deal with complaints about the HSE.I had success only after contacting the Pension Authority.
When did you retire?I'm having some difficulty in processing the original post. When I worked in the HSE I submitted my retirement forms a few weeks prior to leaving and my pension kicked in on the due date and lumpsum followed at worst two weeks later. Perhaps I was lucky? And I had previous accountable added service.
But, had the OP accountable service in another employment(s) before joining the HSE?. If so, did previous employers submit details of the previous service to the HSE? Or, is it only now the OP is seeking the addition(s) of the previous service? If so, there is no gripe as all added service due should be submitted to the HSE within days of joining. I get the feeling the problem is with the previous employer(s).
When did you retire?
All pensions are now paid out in Leitrim which was meant to streamline it. As far as I can see it has utterly failed but managers at grade 8 and above have multiplied.
Same with the recruitment function. They are proposing to bring recruitment back to the local areas (it continued locally in most areas) but the Leitrim office will remain open.
I wouldn't mind if this was a teething or settling in issue but it 8 or 10 years now. It really annoys me.
Just to answer your questions:-
1. (i) I retired from the HSE within the last 10 years and my pension and lump sum were paid within a month of leaving.
(ii) I went about transferring previous service due within one month of joining the Health Service 20 years earlier.
2. If HSE employees are retiring on the normal retiring grounds where there are no "external" issues and left waiting for months before their pension and lump sum kick in, I agree it is disgraceful. (I don't think trade unions would let this continue without opposition).
3. If the employee waited until retirement was approaching to go about transferring previous service, the fault is likely with the employee.
4. I checked with several retirees of the HSE who retired within the past six years and all of them informed me their pension and lump sum were paid almost immediately on retiring.
Were the HSE people known to me who retired just lucky?
or
Did we get the "full truths" from all posters? (Or was it:- Dúirt bean liom gur dúirt bean leí)
I should add that I never worked in any HSE Pension section. Also, wherever I worked there the recruitment process was conducted locally. Furthermore, I agree there are many inefficiencies within the service which should not be
Not the case. I know loads of people who have had to wait months. They will give you 10k from lump sum if pushed. You have to give 6 months notice as well so that should give them time to get your service. If you are thinking about retiring and ask them for estimate you will be waiting forever.Just to answer your questions:-
1. (i) I retired from the HSE within the last 10 years and my pension and lump sum were paid within a month of leaving.
(ii) I went about transferring previous service due within one month of joining the Health Service 20 years earlier.
2. If HSE employees are retiring on the normal retiring grounds where there are no "external" issues and left waiting for months before their pension and lump sum kick in, I agree it is disgraceful. (I don't think trade unions would let this continue without opposition).
3. If the employee waited until retirement was approaching to go about transferring previous service, the fault is likely with the employee.
4. I checked with several retirees of the HSE who retired within the past six years and all of them informed me their pension and lump sum were paid almost immediately on retiring.
Were the HSE people known to me who retired just lucky?
or
Did we get the "full truths" from all posters? (Or was it:- Dúirt bean liom gur dúirt bean leí)
I should add that I never worked in any HSE Pension section. Also, wherever I worked there the recruitment process was conducted locally. Furthermore, I agree there are many inefficiencies within the service which should not be happening.
I've had experience of asking new entrants to the Health Service to provide details of previous service from their former employer and in almost 100% of cases the process became drawn out and fault is not applicable to the Health Service. The important word here is "proof."
I’m not sure the burden should rest with the employee.Getting a former employer to provide confirmation of service was time-consuming and not at all straightforward.
There are a wide variety of employers in the Health Sector - they are not all HSE, although employees are members of PS pension schemes. Service has to be verified and reconciled for pension purposes. I agree that it should run smoothly but it often doesn't. I would be fairly sure that similar issues arise between different regions and sectors of the HSE. It is in the employees interests to ensure that service has been verified well before retirement time.I’m not sure the burden should rest with the employee.
The state should be able to keep track of who it employs.
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