Debit Card tranaction

D

daithi99

Registered User
Messages
1
Hi,
I paid for goods for a third party. I was was told this was for 4k.
The 4k was taken immediately over the phone. three weeks later 1k was taken out of my account...seemly extra credit was granted at the time I made the payment between the 3rd party and the company.

What I consider fraud is that the 1k was taken out of my account - the company must have kept my debit card details and the ccv2 (3 digit pin) to reuse. I thought this is totally illegal. I made the intial payment on the phone to the company.
The processed transaction shows
"Transaction Data Source : KEYED
TYPE Customer not present
and it also containds the authcode and authresponse.
When I ueried the companhy they told me where to go.

Is a comapnay in Ireland allowed to keep the CCV2 (3 digits) and I am really looking for advice on how to proceed.

Thanks
Daithi
 
Contact the company first and tell them to credit the amount back to you.

Maybe also contact the third party, on whose behalf you made the payment and ask them what the story is. Did they have your credit card details?


Brendan
 
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