sandrabing
Registered User
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- 126
I received a parcel from China of a box set of DVDs. The courier was EMS and when the item reached Ireland it was opened by customs. No problem except instead of opening the box where the opening was.....they cut into the top of the box and completely ruined a collectors edition DVD collection (not to mention the DVDs falling out).
It was stamped "customs, an post mail centre, portlaoise " does anyone know where do I go to complain ?? Would An Post be at fault or is customs a completely different organisation to them ??
It was stamped "customs, an post mail centre, portlaoise " does anyone know where do I go to complain ?? Would An Post be at fault or is customs a completely different organisation to them ??