I have a house let for the last 3 years to very good tenants.
They were on a fixed term lease for 1 year & I had a chat at the end & we all agreed to move to a Part 4 lease which would give them flexibility of they needed to move during the year.
One person moved out a few months back & a new tenant moved in (the tenants arranged this themselves). I was asked to sign the paperwork for rent allowance, which I did.
They came back looking for proof that the property was mine & a copy of the lease. I forwarded a copy of the PRTB cert & details of previous tenants who were on rent allowance and a letter stating the tenant were on a Part 4 lease & hence there is no lease to forward.
They have written back looking for a copy of the lease for the new tenant with details of his rent - the house is rented as a whole.
I'm not sure what to do as i don't want a separate contract with this one tenant as opposed to the whole house & it seems unfair to tie everyone else into a fixed lease. Anyone any solution ? It is impossible to get through to the number provided & apparently the queues at the office is for HOURS (plus an hours drive away)
Thanks!!
They were on a fixed term lease for 1 year & I had a chat at the end & we all agreed to move to a Part 4 lease which would give them flexibility of they needed to move during the year.
One person moved out a few months back & a new tenant moved in (the tenants arranged this themselves). I was asked to sign the paperwork for rent allowance, which I did.
They came back looking for proof that the property was mine & a copy of the lease. I forwarded a copy of the PRTB cert & details of previous tenants who were on rent allowance and a letter stating the tenant were on a Part 4 lease & hence there is no lease to forward.
They have written back looking for a copy of the lease for the new tenant with details of his rent - the house is rented as a whole.
I'm not sure what to do as i don't want a separate contract with this one tenant as opposed to the whole house & it seems unfair to tie everyone else into a fixed lease. Anyone any solution ? It is impossible to get through to the number provided & apparently the queues at the office is for HOURS (plus an hours drive away)
Thanks!!