This practice violates the rules of the VISA and MasterCard schemes. This means you are in violation of your merchant agreement with your acquiring bank(s). This may expose you to chargebacks, higher transaction processing fees, and increased liability for fraudulent transactions.
they don't have to charge you in the local currency
Of course it looks like in this case the customer was given no option...
Whoever you spoke to in AIB is wrong, on both counts. Hopefully you used an AIB card, so your statement will prove their second point is wrong!
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