Hi All,
Recently moved into my first apartment.. and faced with loads of stresses from the move and sorting everything out. Two queries:
1. We decided to purchase some carpet from a well known carpet shop, however 24 hours later had to cancel it (our choice). I requested the sales guy check and see if he could get us a refund instead of credit note. He came back and offered to 'put the refund through for a charge of €50'. I accepted. He stated it would take 2-3 weeks for the payment to go though. 2 weeks have passed and he called to say refund denied by HQ so we can pickup the carpet... The sales guy gave me the understanding that this was a sure thing and never mentioned that he had to request it and that it might not be approved. Does the oral contract stand in this context as I acecpted the offer to pay consideration of €50 for the refund?
2. We got a tiler in to do our tiling on the floors of the bathroom. He had to lift the toilet to fit the tiles. The pipes to the toilet were boxed in so to tile, he broke this wooden box and said the builders would fix it for us. But the buiders refused. So now we have a broken box in our bathroom. Is the tiler responsible for leaving our bathroom in the condition we gave it to him?
Thanks for all your help!!!!!!!!!!!!!!!!!!!!!!
Recently moved into my first apartment.. and faced with loads of stresses from the move and sorting everything out. Two queries:
1. We decided to purchase some carpet from a well known carpet shop, however 24 hours later had to cancel it (our choice). I requested the sales guy check and see if he could get us a refund instead of credit note. He came back and offered to 'put the refund through for a charge of €50'. I accepted. He stated it would take 2-3 weeks for the payment to go though. 2 weeks have passed and he called to say refund denied by HQ so we can pickup the carpet... The sales guy gave me the understanding that this was a sure thing and never mentioned that he had to request it and that it might not be approved. Does the oral contract stand in this context as I acecpted the offer to pay consideration of €50 for the refund?
2. We got a tiler in to do our tiling on the floors of the bathroom. He had to lift the toilet to fit the tiles. The pipes to the toilet were boxed in so to tile, he broke this wooden box and said the builders would fix it for us. But the buiders refused. So now we have a broken box in our bathroom. Is the tiler responsible for leaving our bathroom in the condition we gave it to him?
Thanks for all your help!!!!!!!!!!!!!!!!!!!!!!