Jim Stafford
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William Fry Solicitors have published a useful guide on their web site to the new Consumer Protection Act; See link below:
https://sites-williamfry.vuturevx.c...?sid=fc2f62aa-c4e8-4fd8-a1c4-e62fdce452b5#one
What protections will the Act provide to consumers whose loans are sold to unregulated entities?
When the new legislation comes into operation:
Jim Stafford
https://sites-williamfry.vuturevx.c...?sid=fc2f62aa-c4e8-4fd8-a1c4-e62fdce452b5#one
What protections will the Act provide to consumers whose loans are sold to unregulated entities?
When the new legislation comes into operation:
- Upon the sale of a consumer loan portfolio to an unregulated entity, the relevant borrowers will continue to enjoy the benefits of CBI Codes designed to protect consumers (including the Code of Conduct on Mortgage Arrears).
- Upon the sale of a consumer loan portfolio to an unregulated entity, the relevant borrowers will have access to the Financial Services Ombudsman complaints procedure regarding treatment by credit servicing firms.
- As regulated entities, credit servicing firms will be subject to supervision and enforcement by the CBI.
Jim Stafford