A
anthonybernard
Guest
---
>>
>>
>> > Computers manufacturer is considering changing the command "Press Any Key"
>> > to "Press Return Key" because of the flood of calls asking where the "Any"
>> > key is.
>> >
>> > Technical support had a caller complaining that her mouse was hard to
>> > control with the dust cover on. The cover turned out to be the plastic bag
>> > the mouse was packaged in.
>> >
>> > A technician received a call from a man complaining that the system
>> > wouldn't read word processing files from his old diskettes. After
>> > trouble-shooting for magnets and heat failed to diagnose the problem, it
>> > was found that the customer labeled the diskettes then rolled them
>> into his
>> > typewriter to type the labels.
>> >
>> > A customer was asked to send a copy of her defective diskettes to the
>> > technician. A few days later a letter arrived from the customer along with
>> > Xeroxed copies of her diskettes.
>> >
>> > A technician advised his customer to put his troubled floppy back in the
>> > drive and close the door. The customer put the disk in, asked the tech to
>> > hold on, and was heard putting the phone down, getting up and closing the
>> > door to his room.
>> >
>> > A customer called to say he couldn't get his computer to fax anything.
>> > After 40 minutes of trouble-shooting, the technician discovered the
>> man was
>> > trying to fax a piece of paper by holding it in front of the screen and
>> > pressing the "send" key.
>> >
>> > A customer needed help setting up a new program, so the technician
>> > suggested he go to the local Egghead. "Yeah, I got me a couple of
>> friends,"
>> > the man said. When told Egghead was a software store, the man said, "Oh, I
>> > thought you meant for me to find a couple of geeks."
>> >
>> > A customer called to complain that his keyboard no longer worked. He had
>> > cleaned it by filling up his tub with soap and water and soaking the
>> > keyboard for a day, then he removed all the keys and washed them
>> > individually.
>> >
>> > A technician received a call from a customer who was enraged because his
>> > computer had told him he was "bad and invalid". The tech explained
>> that the
>> > computer's "bad" and "invalid" responses shouldn't be taken personally.
>> >
>> > An exasperated caller to Tech Support couldn't get her new computer to
>> turn
>> > on. After ensuring the computer was plugged in, the technician asked her
>> > what happened when she pushed the power button. Her response "I pushed and
>> > pushed on this foot pedal and nothing happens." The "foot pedal"
>> turned out
>> > to be the computer's mouse.
>> >
>> > Another customer called Tech Support to say her brand-new computer
>> wouldn't
>> > work. She said she unpacked the unit, plugged it in, and sat there for 20
>> > minutes waiting for something to happen. When asked what happened when she
>> > pressed the power switch, she asked "What power switch?"
>>
>>
>> > Computers manufacturer is considering changing the command "Press Any Key"
>> > to "Press Return Key" because of the flood of calls asking where the "Any"
>> > key is.
>> >
>> > Technical support had a caller complaining that her mouse was hard to
>> > control with the dust cover on. The cover turned out to be the plastic bag
>> > the mouse was packaged in.
>> >
>> > A technician received a call from a man complaining that the system
>> > wouldn't read word processing files from his old diskettes. After
>> > trouble-shooting for magnets and heat failed to diagnose the problem, it
>> > was found that the customer labeled the diskettes then rolled them
>> into his
>> > typewriter to type the labels.
>> >
>> > A customer was asked to send a copy of her defective diskettes to the
>> > technician. A few days later a letter arrived from the customer along with
>> > Xeroxed copies of her diskettes.
>> >
>> > A technician advised his customer to put his troubled floppy back in the
>> > drive and close the door. The customer put the disk in, asked the tech to
>> > hold on, and was heard putting the phone down, getting up and closing the
>> > door to his room.
>> >
>> > A customer called to say he couldn't get his computer to fax anything.
>> > After 40 minutes of trouble-shooting, the technician discovered the
>> man was
>> > trying to fax a piece of paper by holding it in front of the screen and
>> > pressing the "send" key.
>> >
>> > A customer needed help setting up a new program, so the technician
>> > suggested he go to the local Egghead. "Yeah, I got me a couple of
>> friends,"
>> > the man said. When told Egghead was a software store, the man said, "Oh, I
>> > thought you meant for me to find a couple of geeks."
>> >
>> > A customer called to complain that his keyboard no longer worked. He had
>> > cleaned it by filling up his tub with soap and water and soaking the
>> > keyboard for a day, then he removed all the keys and washed them
>> > individually.
>> >
>> > A technician received a call from a customer who was enraged because his
>> > computer had told him he was "bad and invalid". The tech explained
>> that the
>> > computer's "bad" and "invalid" responses shouldn't be taken personally.
>> >
>> > An exasperated caller to Tech Support couldn't get her new computer to
>> turn
>> > on. After ensuring the computer was plugged in, the technician asked her
>> > what happened when she pushed the power button. Her response "I pushed and
>> > pushed on this foot pedal and nothing happens." The "foot pedal"
>> turned out
>> > to be the computer's mouse.
>> >
>> > Another customer called Tech Support to say her brand-new computer
>> wouldn't
>> > work. She said she unpacked the unit, plugged it in, and sat there for 20
>> > minutes waiting for something to happen. When asked what happened when she
>> > pressed the power switch, she asked "What power switch?"