National Standard Authority- Can anyone advise re.
www.nsai.ie and a registered organisation.
They registered organisation claim to have a specified procedure/ system for dealing with complaints- however, in both 2009 and 2010, their own internal investigator found that they did not meet their own standards.
However, when a complaint was made to the NSAI, they simply replied that they had investigated the matter and could not reveal any further information- i.e. what was recommended, etc
Can anyone advise?