I am in the process of drafting a complaint regarding the actions of a lender during a period of arrears on a BTL mortgage. Is there an equivalent to the CCMA for PPRs that I can reference? I've been googling for a bit be keep ending up with the CCMA for PPRs is there an equivalent for non-ppr mortgages?
There are some arrears requirements in chapter 8 of the CPC, nothing like the CCMA requirements, but lenders are required to send out quarterly arrears letters for example.