claiimning compensation on long delays by Ryanair? help

N

NOAH

Registered User
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A friend of mine had a disastrous return trip fom Liverpool yesterday, arrived at airport at 9.30, going to Shannon but did not get to Shannon until 19.15pm!! Not very good customer service at all. What can be claimed back?? He was given a peice of paper but it is quite complex.

help

noah
 
See the ECIC website. There may be some cover under EU regulation 261/2004.

Delays

Also the [broken link removed] (also [broken link removed]).
 
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