From my limited experience with management agents, make sure you question everything and at the risk of sounding cynical, dont trust everything you are told by them. I have found through experience that MY management company have only spoonfed us information as they sought fit.
They have neglected to assist us or inform us of many things which I have mentioned on other threads.
What I will say is, make sure that you get talking to another committee or person who is well versed in this shady area. . . Like all professions there are some superb agents and dodgy ones, I wouldnt care to mention either, but always, always get a second opinion.