Cheapest directory enquiries?

[Brendan Burgess]

The Consumers Association came out with a report today highlighting the huge costs of directory enquiries.

Apparently, the cheapest is 11888 , which I had never heard of.

There is a good guide from Money Guide Ireland

The cost depends on

• Whether you are calling from a land line or a mobile
• Whether you ask them to connect you or not
• Which service provider you use

If you use the service, don't let them connect you. Write down the number.

If you can't write down the number, keep the call very short.

The eircom phone book is online and free

 

[T McGibney]

Google is also free. Every business in the land is traceable on it.

 

[Sue Ellen]

An example of the horrific costs with ringing directory enquiries using UPC was an approximate 6 minute call costing over €17. Person wasn't aware of the very high charges of €3.70 set-up and €2.50 per minute thereafter on 11850.

Calls to Consumer Affairs and others were a waste of time as they said their hands were tied because rates were clearly visible with provider.

 

[michaelm]

There is a good guide from Money Guide Ireland

The tables here from the Consumer Association are perhaps more accessible.

 

[Brendan Burgess]

Thanks for that link Michael.

Are all these tables for calls being put through?

If I ring 11811 from my o2 bill pay and ask for a number, how much do I pay?

 

[michaelm]

Looks like only the third table is for call being put through. o2 bill pay to 11811 (or any) is between €1.49 (when you get through to directory enquiries) and €2.98 at one minute.

 

[Lightning]

Google is also free. Every business in the land is traceable on it.

Exactly. In this day and age, it surely is only the elderly and those that are really stuck that ring these highly expensive premium 118 numbers.

 

[Frank]

Use the phone book

Use google

I would never dream of using directory enquiries.
Stop using them the price will have to fall.

Disappointed in the attitude from comreg mind.

 

[droileen]

One recent number enquiry to 11850 cost me €3.60 - is this mad or am I just crazy ?

 

[Brendan Burgess]

One recent number enquiry to 11850 cost me €3.60 - is this mad or am I just crazy ?

Was it just an enquiry or did they connect you through to the number?

Brendan

 

[michaelm]

One recent number enquiry to 11850 cost me €3.60 - is this mad or am I just crazy ?

If you must use directory enquiries then the simplest option seems to be that you should always call 11888 regardless of whether it's a landline and bill-pay mobile or a pre-pay mobile as this appears to be the cheapest where charges vary . . and never get your call connected.