I feel so stupid. I ordered some signed soccer memorabilia from an internet site in July. When the photo's arrived, I realised that they were in fact photocopies and not originals at all.
So, I immeditely phoned the company and left several messages, saying I didn't want them. I also emailed. Then I sent the photos back to the address, by registered post. I also wrote them a letter and told them that I sent back the products.
I heard nothing further about it until just now. They have just charged the card €150.
So, I rang and emailed the company again and of course there is no answer.
I rang the credit card centre and they said that we should cancel the card incase the company starts putting other charges on, and put this charge in dispute.
The thing is, it's not even my credit card, my sister used hers for the transaction as a favour to me, and no she has had to cancel her card and has none for Christmas.
I'm so upset. The bank said it was fraudulent for them to do this without being authorised to do so. But I think I'm going to have to pay because I did authorise them to debit it in July, but sent back the goods. I'm dreading going home because I did a clean out last month and knowing my luck I threw out the post office reciept. So I'm going to have to pay for something that I don't have and was a fake in the first place and that's why I had to send it back.
My sister thinks that this company just chanced their arm and put the charge on, thinking that nobody would notice it before Christmas.
So, I immeditely phoned the company and left several messages, saying I didn't want them. I also emailed. Then I sent the photos back to the address, by registered post. I also wrote them a letter and told them that I sent back the products.
I heard nothing further about it until just now. They have just charged the card €150.
So, I rang and emailed the company again and of course there is no answer.
I rang the credit card centre and they said that we should cancel the card incase the company starts putting other charges on, and put this charge in dispute.
The thing is, it's not even my credit card, my sister used hers for the transaction as a favour to me, and no she has had to cancel her card and has none for Christmas.
I'm so upset. The bank said it was fraudulent for them to do this without being authorised to do so. But I think I'm going to have to pay because I did authorise them to debit it in July, but sent back the goods. I'm dreading going home because I did a clean out last month and knowing my luck I threw out the post office reciept. So I'm going to have to pay for something that I don't have and was a fake in the first place and that's why I had to send it back.
My sister thinks that this company just chanced their arm and put the charge on, thinking that nobody would notice it before Christmas.