H
hollywood
Guest
My 18month fixed term deposit with BOI expired in dec 2009, I went to the branch in Jan 2010 to find out where my money was and get it lodged to my bank account, customer service mentioned something about it being locked into another 18month term contract at a rate of 0.03% because i had not been in touch, and that i would be penalised 68eur to release it.
I was redirected to a savings specialist who tried to persuade me to re-invest with them, but there are far more competive packs out there, which i told him,when i queried this penalty he assured me that was not the case, i transferred the money and left.
I received a statement today of the closure in which i received 4.63 credit interest for the the additional period they had the cash and paid 66.34 penalty for withdrawing my money.
so my question is can they charge me for this? they said they tried to call me, but my numbers have not changed and I received no messages, apparently it was a condition of the original deposit that they would reinvest my deposit if they did not receive further instructions.
I got a letter to this effect in dec but was not at home to pick it up until jan.
appreciate any comments of this.
I was redirected to a savings specialist who tried to persuade me to re-invest with them, but there are far more competive packs out there, which i told him,when i queried this penalty he assured me that was not the case, i transferred the money and left.
I received a statement today of the closure in which i received 4.63 credit interest for the the additional period they had the cash and paid 66.34 penalty for withdrawing my money.
so my question is can they charge me for this? they said they tried to call me, but my numbers have not changed and I received no messages, apparently it was a condition of the original deposit that they would reinvest my deposit if they did not receive further instructions.
I got a letter to this effect in dec but was not at home to pick it up until jan.
appreciate any comments of this.