I booked a flight to Portugal with TAP airlines. A couple of weeks beforehand I rang the booking centre to check baggage allowance and was assured that TAP did not charge for golf bags. When I turned up at check-in, it turned out I was not flying with TAP after all, but with a different airline which does charge for golf clubs. So I had to stump up EUR35 each way and this was on top of an already expensive flight. Is there somewhere I can read the terms and conditions on this situation? Seems a grey area where as usual the passenger ends up out of pocket.