Hi,
I got carpets fitted yesterday and am slightly disappointed with the results. Firstly, I put carpet with underlay on stairs and main bedroom. Around the edges by the wall the carpet is somewhat loose i.e. it bulges slightly and can be pushed down by 2-3mm. I was expecting it to be pulled very tight. What is normal?
Secondly in the bedroom we put a cream loop pile carpet (I know putting cream down is a risk) . Anyway, in the sample in the shop (a 2ft sq sample) the carpet was plain cream. However what has been put down has black loops every now and again. On close examination is looks like they were small pieces of wool that got into the cream wool during manufacture. I assume it was intensional on the carpet makes part. Anyway these black specs just look like pieces of fluff and make the carpet look dirty (In fact when first hoovering the carpet I thought they were fluff and was cursing the hoovers suction power!) These specs are not subtle enough or regular enough to look like part of the carpet design. Do I have any comeback. Going to call into shop tomorrow to complain but just want your thoughts first.
Thanks
I got carpets fitted yesterday and am slightly disappointed with the results. Firstly, I put carpet with underlay on stairs and main bedroom. Around the edges by the wall the carpet is somewhat loose i.e. it bulges slightly and can be pushed down by 2-3mm. I was expecting it to be pulled very tight. What is normal?
Secondly in the bedroom we put a cream loop pile carpet (I know putting cream down is a risk) . Anyway, in the sample in the shop (a 2ft sq sample) the carpet was plain cream. However what has been put down has black loops every now and again. On close examination is looks like they were small pieces of wool that got into the cream wool during manufacture. I assume it was intensional on the carpet makes part. Anyway these black specs just look like pieces of fluff and make the carpet look dirty (In fact when first hoovering the carpet I thought they were fluff and was cursing the hoovers suction power!) These specs are not subtle enough or regular enough to look like part of the carpet design. Do I have any comeback. Going to call into shop tomorrow to complain but just want your thoughts first.
Thanks