CarpetRight didn't but they use agents that you must pay in cash only when they arrive. The other company I got quotes from used independent cash only agents as well. Celtic nixers.
From my experience lower your expectations along with the price you paid and you won't be as disappointed - there was carpet still down in one room when they called and they laid the new carpet over it. Class.
A family member used TC Matthews for the whole house and they did everything perfectly. Higher price, higher service fair enough I suppose.