Rug Doctor is very easy to use, biggest nuisance is filling and emptying it. I did all the house last week with it, got it at 9.30, returned it at 7 as it suited me better than bringing it back in morning. Day before hoovered and moved furniture out of way, cleaned 7 rooms and 2 halls in that time, including having to return the first machine as it was not working properly, that annoyed me a bit and wasted time. You can't book the machine with Woodies which is a right pain as you have to take a chance that there will be one available the day you want it, not sure what the other suppliers do.