car insurance what does no claims discount/load mean?

[johnwilliams]

on the point of renewing my insurance
just looking at my no claims discount
says the following
no claims discount/load 61.5%
claim free year 3
point of scale 9
not sure what above really means particularly the load bit
broke a windscreen couple years ago understood at time would not affect policy
now i am not so sure anyone enlighten me

 

[odyssey06]

Can you tell if the 61.5% no claims discount/load is actually reducing or increasing your premium? As in, looking at your breakdown, is the next item down the list higher or lower?

If your policy is showing claim free year as 3, then I'd expect it to be a no claims discount.
Typically with each year you are claims free your discount increases (moves up point of scale) up to a maximum of 50% - 60%.
It looks like you made a claim but you had protected or stepback option on your policy which is why you have claims free years of 3 but such a high %.
Typically with 3 years claims free you would get 30%.

Sometimes insurers apply a claims loading, maybe 20% if you have had an expensive claim or repeated claims. But usually it is just called claims loading, "no claims load" seems needlessly confusing.