Shadowofthewind
Registered User
- Messages
- 20
Assuming you've taken all the pre-purchase checks laid out in that first website and have the receipt/invoice for the vehicle, NCT cert, etc, then your next steps are laid out here; https://www.ccpc.ie/consumers/shopping/faulty-goods/I'm still not clear on what is the best course of action, so any thoughts that you have would be welcome.
Ask them to explain what they mean by the extra warranty, and to write all the detail down in a letter to you. Ask them if this warranty is in addition to the manufacturer's warranty and in addition to your Dad's standard consumer rights. Don't get all legal with them "simple guy, words of one syllable, etc, not an expert, just want a quick simple way out of the problems you're having with the car, etc, etc.). Ask them what the alternative to the turbo repair and extra warranty might be, so you have alternative things to compare.The garage have now come back and offered an additional 12 month warranty on the back of the repairs of the turbo - so not sure which way to go with this now. We are concerned about the elapsed time its taking to sort out what is supposed to be a turbo issue and further concerned that the garage could just install a refurbished turbo system to the car.
At 3 years with "moderate enough mileage" (has mileage been verified with service invoices/maintenance handbook stamps?) unless the make/model has a reputation for turbo problems, then oil or lack of it is the most likely explanation for turbo problems (oil leak, wrong oil, no oil).
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