I have moved house and I cannot get SKY to disconnect the telephone and broadband, I have talked to 3 Cust service rep, sent e!ectronic request three times. As a result the new tenant cannot connect their service. I cannot stop payment because it is taken from my VISA debit card, this is how it was with DD a couple of years ago. I am not on contract and realise I must give a months notice but there is nothing stopping them from disconnecting immediately. I have told them I am not responsible for calls made by the new tenants if they do not disconnect. SKY never again
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