All, I have been a long term reader of this forum but registering for the first time.
Sorry to have to share a tale of woe but I am in trouble with home insurance. I got a quote from a new provider, paid in full at the time that I got the quote and expected the policy document to issue with the receipt.
I had to contact the company when a reminder letter issued and was sent a policy document which I printed and signed but had issues scanning so planned on doing it when I was back in the work the following week. I ended up having to travel for work and was under enormous pressure and suffering from extreme stress and anxiety and I simply forgot about it.
I did submit the signed proposal form, late, but when I contacted the company they had cancelled the policy earlier that day - I was not aware of this when I sent the signed proposal. There was no non-disclosure, no inaccuracy in what I had disclosed and no prior claim or anything untoward and I was put back on cover the next day under a new policy for the same premium. This was human error and stupidity and nothing more. I have appealed the decision but given the consequences I wanted to know if this is something anyone else has ever experienced and what the outcome was - good or bad.
Many thanks
Sorry to have to share a tale of woe but I am in trouble with home insurance. I got a quote from a new provider, paid in full at the time that I got the quote and expected the policy document to issue with the receipt.
I had to contact the company when a reminder letter issued and was sent a policy document which I printed and signed but had issues scanning so planned on doing it when I was back in the work the following week. I ended up having to travel for work and was under enormous pressure and suffering from extreme stress and anxiety and I simply forgot about it.
I did submit the signed proposal form, late, but when I contacted the company they had cancelled the policy earlier that day - I was not aware of this when I sent the signed proposal. There was no non-disclosure, no inaccuracy in what I had disclosed and no prior claim or anything untoward and I was put back on cover the next day under a new policy for the same premium. This was human error and stupidity and nothing more. I have appealed the decision but given the consequences I wanted to know if this is something anyone else has ever experienced and what the outcome was - good or bad.
Many thanks