Hi Booh, I let NTL have it with both barrels during my time with them - I phoned in complaints, wrote letters and reported them to the regulatory agency in England (Where I was at the time). I didn't escape the gravitational pull of the contract until the year was up, but as soon as it was up I left and went back to BT for my phone service and broadband and sky for TV. The fuss I kicked up had no noticeable effect on the company, which ignored me entirely until the end of the contract, at which point they tried loads of incentives to make me stay. However there was no comeback from them on anything, and they certainly didn't try and remove the cabling from the house. So don't worry about them, they certainly won't worry about you!