Brendan Burgess
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On the last point, BOI let you choose your own PIN for their app. You have to enter a random 3 of the 6 digits to access the app. I don't remember if they mailed a PIN and I changed though.Serious security issue with popular mobile wallets (Apple and Google Pay)
Fraudulent transactions involving the most popular mobile wallets have been on the rise recently, and unfortunately Revolut is also heavily affected by this problem. In a nutshell: The malicious software called Financial RAT can monitor the users’ computer, waiting for them to enter card...community.revolut.com
That post links it to hackers getting access via malware to the users computer, (or a similar android version https://securityintelligence.com/posts/pixpirate-brazilian-financial-malware/)
The reason for Revolut being more exposed is given as
"Revolut does not send any other notification (via email or push) to the user other than the mentioned 2FA SMS after the card is added to an Apple/Google Pay wallet."
The bricks and mortar banks may for PR reasons take the hit if through no fault of their own a customer is defrauded. They go belts and braces on security even if it risks annoying the customer.
An example of how neobanks security compare to traditional, a self selected PIN to open an app, which the neobanks almost always use, could be ok if the customer is careful - but as far as I know none of the main banks use that method since they assume the customer won't be careful - they'll probably mail you a fixed pin and you have to enter a random selection of the digits.
It's possible but if you take the usual security precautions (e.g. install operating system updates when available, run and keep updated a decent antivirus/anti-malware tool, enable background scanning and perform regular manual scans for malware, take care when clicking links or visiting potentially untrustworthy websites - if in doubt use incognito/restricted browsing mode first, etc.) then you should be reducing the risk of malware infection significantly.Could this RAT be secretly on my PC without my knowing it?
I tried it with Google pay and it is the same. I think you are correct. People see the notification to authorise it and just click ok to accept it. Maybe Revolut could make it more obvious what is going on.@Brendan Burgess I just tried adding my revolut card to Apple Pay - it's similar to AIB/BOI - you get to either get a code via SMS to confirm, or approve within the revolut app.
While it's possible that the user has a compromised computer, the reality is that most people just use mobile devices now. It is far more likely that the compromised users simply approved the addition of the the card to someone else's device - because they were told it was needed to "approve the payment" or were socially engineered in other ways.
Keep in mind that we only hear from the few where they had issues, not the ones where users did not succumb to a fraud attempt. In my reading of the regular Conor Pope stories, a common theme I see is vagueness on the part of the cardholder. (not victim blaming, but I think it's telling).
People see the notification to authorise it and just click ok to accept it. Maybe Revolut could make it more obvious what is going on.
I was talking about Revolut. For Revolut that is how it works. Or at least that is how it worked with my phone. I don't have another phone to check it with so google pay was on the same phone as my revolut app. Maybe that affects it.No, that is not what happens. It's not just hitting a button to approve it. You have to enter a 6 digit code.
So while a busy person might inadvertently click "approve" , you would have to be very, very careless to actually input a 6 digit code without knowing what you are doing.
It would be interesting to hear from Revolut what their defence is in these cases.
Brendan
@Brendan Burgess I just tried adding my revolut card to Apple Pay - it's similar to AIB/BOI - you get to either get a code via SMS to confirm, or approve within the revolut app (also with a code that the app shows you).
For Revolut that is how it works. Or at least that is how it worked with my phone.
Aren't Apple also arguably culpable here if they are (by default?) automatically taking a security PIN from a text message and submitting it to an app/web form without any user input? That sort of automated behaviour seems to undermine the whole point of such security PINs.So while a busy person might inadvertently click "approve" , you would have to be very, very careless to actually input a 6 digit code without knowing what you are doing.
It would be interesting to hear from Revolut what their defence is in these cases.
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