N
Nice Day
Guest
Hi there..
We moved into our home on a medium sized development on the southside last year. It is a "timber framed" duplex
with two apartments above..
When we moved in we could here the couple TWO floors UP!! As nobody had been living in the apartment above we brought it to the attention of the builder hoping they could fix the problem.
Instead, they organised a sound test to be done. The week of the sound test being done there was a lot of activity being carried out above us. A friend who works on the site told us they were putting down two layers of 3mm sound proofing.
Apparently, a method used to pass a sound test if floor construction is not up to scratch and there is a complaint.
The results of the sound test came back which it passed.
We explained to the builder that the results are irrelevant as we can still hear the same noise and asked why layers of soundproofing were installed AFTER we complained.. He said it was used in all the development and even if it was not there it would have still passed the test. We later found out that it was NOT used in all the development and it would have likely failed if the two layers were not there.
The apartment above is still empty and we're anxious to get things sorted before somebody moves in. We recently heard people viewing the apartment above and the sound was twice as bad..
This is where we run into problems..
The builder is covered by the sound test passing and he refuses to entertain the issue yet we can hear every door bang, footstep, water passing through the waste pipes etc..
After months of research, there does not seem to be a major solution to fix the problem. We would not have bought here if we knew such a problem would arise. On enquiring on the development, the builder stated that they were built to a high spec and when we asked about the sound insulation regarding the apartments above, they said it was very well constructed and we would not hear our neighbours.
We have been totally shafted into paying out a lot of money and feel like going to court on the issue. They have sold us a faulty home after stating it was "built to high spec" etc..
The easy way would be to move but how can we put our home on the market and pass the problem onto somebody else.. We wouldn't do it.
If people buy a faulty product such as a car, couch or computer and within such a short space of time they are not up to what they are suppose to do, they are entitled to a refund.. Why should it be any different to a "HOME?"
Any information regarding this issue, legal etc would be greatly appreciated...
Thanks for reading
We moved into our home on a medium sized development on the southside last year. It is a "timber framed" duplex
with two apartments above..
When we moved in we could here the couple TWO floors UP!! As nobody had been living in the apartment above we brought it to the attention of the builder hoping they could fix the problem.
Instead, they organised a sound test to be done. The week of the sound test being done there was a lot of activity being carried out above us. A friend who works on the site told us they were putting down two layers of 3mm sound proofing.
Apparently, a method used to pass a sound test if floor construction is not up to scratch and there is a complaint.
The results of the sound test came back which it passed.
We explained to the builder that the results are irrelevant as we can still hear the same noise and asked why layers of soundproofing were installed AFTER we complained.. He said it was used in all the development and even if it was not there it would have still passed the test. We later found out that it was NOT used in all the development and it would have likely failed if the two layers were not there.
The apartment above is still empty and we're anxious to get things sorted before somebody moves in. We recently heard people viewing the apartment above and the sound was twice as bad..
This is where we run into problems..
The builder is covered by the sound test passing and he refuses to entertain the issue yet we can hear every door bang, footstep, water passing through the waste pipes etc..
After months of research, there does not seem to be a major solution to fix the problem. We would not have bought here if we knew such a problem would arise. On enquiring on the development, the builder stated that they were built to a high spec and when we asked about the sound insulation regarding the apartments above, they said it was very well constructed and we would not hear our neighbours.
We have been totally shafted into paying out a lot of money and feel like going to court on the issue. They have sold us a faulty home after stating it was "built to high spec" etc..
The easy way would be to move but how can we put our home on the market and pass the problem onto somebody else.. We wouldn't do it.
If people buy a faulty product such as a car, couch or computer and within such a short space of time they are not up to what they are suppose to do, they are entitled to a refund.. Why should it be any different to a "HOME?"
Any information regarding this issue, legal etc would be greatly appreciated...
Thanks for reading