Broken Lawn Mower, what are my rights?

Bosshog

Registered User
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I bought an electric lawn mower (flymo) during the summer. I have only used it about 4 or 5 times, and half way through cutting the gras on Sunday it broke.
The part which enables you to cut short or long came off completely and on closer inspection i saw that the grip and lock which fixes it in place has worn down and dissappeared, rendering it useless.
I called the store and they said they would send it away to be fixed. I was surprised because it is still under warranty and i thought they would offer to replace it.

But now i dont want this model, i would rather pay extra and get a better one that does not brake after 4 or 5 uses.

am i entitled to this?
 
not yet. going to suggest this when i go into the store.
didnt want to get into that on the phone, when i would have to do it all over again in the shop.
 
I have a similar problem with a coffee machine. It's gone for repair and apparently I have to accept that though not happy since this is the second problem since June. Here's a link which explains consumer rights:-
[broken link removed]
One's rights are not that great - at least it seems to me since I feel I should be given a new replacement - but that is not the case:
 
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Quote:
Originally Posted by sherib
I have a similar problem with a coffee machine.
Originally posted by ClubMan
You mean it won't cut your lawn!?
Verrrrrry funny - you're in good form I'm still laughing!