Re: Broadband and alarm monitoring - a definitive answer
Hi all,
I'd just like to give a definitive answer on this as I have had it done myself recently. You can have a monitored alarm and broadband, regardless of the companies involved. What needs to happen is this:
In the case of a monitored alarm, the alarm must have priority on the line and broadband can interfere with this and filters plugged into the phone socket are "too late" in the line as such. You will need to contact Eircom, who will fit a new socket plate on the wall. This plate will have two sockets - one for the broadband connection and one for the phone line (the filter is built into this plate). The engineer will make sure that the alarm is connected before filter, ensuring that the alarm system has priority.
And thats all there is to it. Yes, I know there is a charge, but if you've paid that much for and alarm, are about to pay at least an extra €20/month for broadband then 1 engineer callout isn't going to hurt that much. Yes, Eircom have to do it because it's their line, regardless of who you pay for your calls.
S.