And further to that..if you are in a job where you cannot handle complaints then you should really find a new one.
I work in stage design and manufacture and I certainly would not leave a set where props or parts could fall off or people could be injured.
This thread was to get advice and opinions, not for you or anyone else to have a rant about having to deal with the public complaining to you...and thanks for not boring me with examples because I did not want to hear them.
Your post was rude and arrogant and totally not helpful