If the jacket is faulty you are entitled to a refund, replacement or repair. See ConsumerConnect for more on your statutory rights. I would imagine that the likes of Dunnes will not kick up a fuss in this situation..
I bought jeans in River Island, lost a receipt. In two weeks when I wantetd to put it on for the first time, i realised there was a button missing above the zip. I brought it back and got my money back with no problems. (I had no receipt and the jeans were on sale)
So you shouldnt have any problems with Dunnes at all. Even if you broke the zip yourself - it shouldnt break so fast within 3 weeks. They should take it back
If the product is not deemed to be of merchantible quality you are entitled to a repair, refund or credit note. Shops love to tell you it's not their policy. It's not policy, it's law!
If the product is not deemed to be of merchantible quality you are entitled to a repair, refund or credit note. Shops love to tell you it's not their policy. It's not policy, it's law!
In my experience most shops (especially larger ones) are well aware of the customer's statutory rights and don't try to shirk their own responsibilities in relation to such matters.
In my experience most shops (especially larger ones) are well aware of the customer's statutory rights and don't try to shirk their own responsibilities in relation to such matters.